Privacy Policy for Medi Sleep Solutions

Introduction

Medi Sleep Solutions ("we", "our", or "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Contact details (email address, phone number)
  • Billing and shipping address
  • Medical-related information (only if voluntarily provided for services)

Non-Personal Information

  • Device information
  • Pages visited and usage data

How We Use Your Information

We use your information to:

  • Provide and manage our services
  • Process orders and payments
  • Communicate with you regarding appointments or inquiries
  • Improve our website and customer experience
  • Comply with legal obligations

Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Service providers (payment processors, delivery partners)
  • Healthcare professionals (if required for service delivery)
  • Legal authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction.

Cookies and Tracking Technologies

Our website may use cookies to enhance user experience. You can choose to disable cookies through your browser settings.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct or update your information
  • Request deletion of your data
  • Withdraw consent at any time

Retention of Data

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Information

Medi Sleep Solutions (Pty) Ltd

www.medisleepsolutions.co.za medisleepsolutions@gmail.com 082 572 9899